• Add 5 products to your cart and spend over $150.00 to qualify for FREE delivery.
  • Next Dispatch in :

FAQs

SUBMIT A QUESTION

  • Reload captcha

FIND THE ANSWERS TO OUR MOST FAQS.

ORDERS

How do I place an order?
Was my order successful?
Can I pick up or order directly from BP warehouse?
Can I place my order over the phone?
Can I cancel my order?
Can I make an adjustment my order?

FIND THE ANSWERS TO OUR MOST FAQS.

PRODUCTS

Can I get more information on a product?
The product I want is “out of stock”, when will it be restocked?
Can you help me find the right products for my goals?
I’d like to try a product, do you offer samples?
I’d like to try your Protein Powder before I commit to buying a larger size, can I get a sample?
What if I don’t like the taste of a product; can I return it?
Where do Bulk Powders Australia's products come from?

FIND THE ANSWERS TO OUR MOST FAQS.

PAYMENT

What payment options do you offer?
How secure and safe is your site?

FIND THE ANSWERS TO OUR MOST FAQS.

DISPATCH

When will my order be dispatched?
Has my order been dispatched?

FIND THE ANSWERS TO OUR MOST FAQS.

DELIVERY

How much does delivery cost?
How long will my order take to arrive?
Do you safeguard deliveries with a tracking number?
Can my delivery be left somewhere safe if I’m not home?
What if I'm not home during the day to sign for my delivery?
Do you offer international delivery?
I have an error in my delivery address. How do I adjust it?
Can I schedule a delivery time and day?
Do you cover all deliveries with insurance?
My delivery is damaged or lost, I don't have insurance cover, can you help?
My delivery is damaged or lost. I have in-transit insurance cover, what happens next?

FIND THE ANSWERS TO OUR MOST FAQS.

TRACKING

How do I track my order?
My delivery hasn't arrived yet, what steps do I take to find out where it is?

FIND THE ANSWERS TO OUR MOST FAQS.

RETURNS AND REFUNDS

I received the wrong product, how do I return it?
What is the product return policy?
What is the return policy for a damaged item which has in-transit insurance cover?
What is the return policy for a faulty item?

FIND THE ANSWERS TO OUR MOST FAQS.

DISCOUNT CODES

How do I redeem a discount code?
What are the terms and conditions for discount code and their use?

FIND THE ANSWERS TO OUR MOST FAQS.

BP$ - REWARDS PROGRAM

What are BP$ and what do they do?
How can I earn BP$?
When and where can I redeem my BP$ for a discount?
How do I check my current BP$ balance?
What is the current BP$ exchange rate?
Do my BP$ expire?
What are the terms and conditions for BP$ and their use?

FIND THE ANSWERS TO OUR MOST FAQS.

REFERRAL REWARDS PROGRAM

How do I join the BP Referral program?
How do I get started with a referral code or link?
What are the benefits of using the Referral program?

FIND THE ANSWERS TO OUR MOST FAQS.

WHOLESALE

I own a gym, studio, fitness business or supplement store, can I stock your products?

FIND THE ANSWERS TO OUR MOST FAQS.

ATHLETE SPONSORSHIP

I’m an elite athlete, at the top of my game in my sporting career and I’m looking for sponsorship, can you assist me?
I’m a passionate athlete or experienced bodybuilder and I’m looking for supplement sponsorship. Can you assist me?

FIND THE ANSWERS TO OUR MOST FAQS.

OTHER

I cant find the answer to my question?